What is NDIS? Understanding the National Disability Insurance Scheme

The National Disability Insurance Scheme (NDIS) is a life-changing initiative that provides essential support to Australians living with disabilities. Since its introduction in 2013, the NDIS has empowered individuals to shape their own lives through greater choice, control, and access to personalised support. 

This guide is here to help you understand the NDIS—what it means for you, how it works, and the important role providers play. We’ll answer common questions and guide you to help you feel confident and empowered on your NDIS journey.

What is the NDIS?

The NDIS is a government-funded program designed to support people with permanent and significant disabilities. Before the NDIS, fragmented support systems often failed to provide many individuals with the care they needed. Today, the NDIS offers a fairer, more inclusive system that places people with disabilities at the centre of every decision. 

Administered by the National Disability Insurance Agency (NDIA), the NDIS focuses on helping participants live more independently, stay connected socially, and achieve their personal goals. The NDIS tailors funding to each individual’s unique needs, enabling participants to choose the services and supports that suit them best.

Eligibility for the NDIS

To have your application accepted by the NDIS, you need to meet the following criteria:

• Age requirement: You must be under 65 when you apply. If accepted, you can continue receiving support even after turning 65.
• Residency status: You need to be an Australian citizen, a permanent resident, or hold a Protected Special Category Visa.
• Disability criteria: Your disability must be permanent and significantly impact your ability to carry out daily tasks. This includes physical, intellectual, sensory, cognitive, or psychosocial impairments.
• Early intervention eligibility: If early support could improve outcomes or slow the progression of your disability, you might qualify. For example, children with developmental delays may receive funding for therapy or specialised tools.

While State Wide Community Services doesn’t assist directly with the application process, we can help point you in the direction of your Local Area Coordinator (LAC), and provide support once your application has been approved. 

Key principles of the NDIS

In the NDIS, every support service they provide is backed by their principles of care, to encourage their participants to grow and thrive:

• Choice and control: You have the freedom to select the services and providers that suit your needs and goals.
• Individualised support: The NDIS designs every plan with you in mind, focusing on your specific needs and aspirations.
• Community participation: The NDIS encourages social inclusion by funding opportunities to connect and engage in community activities.

How the NDIS works in practice

Navigating the NDIS can feel a little complex at first, but it’s designed to be a clear and supportive process, guiding participants every step of the way:

• Application and eligibility: It begins with an access request to the NDIA, which assesses eligibility based on age, residency, and how the disability impacts your daily life.
• Planning and goal setting: Once approved, you’ll collaborate with an NDIA planner or Local Area Coordinator (LAC) to create a personalised plan. This plan captures your goals—whether it’s gaining employment, accessing therapy, or participating in community activities—and identifies the support you’ll need to achieve them.
• Funding and plan management: You manage your funding in the way that works best for you. Options include managing the plan yourself, working with a plan manager, or having the NDIA handle payments and administration.
• Connecting with providers: With your plan in place, you can choose from a range of NDIS providers to access the support you need, such as assistive technology, therapies, or daily living assistance.
• Plan reviews and adjustments: Life changes, and so can your plan. The NDIS offers regular reviews, typically every 12 months, to ensure your plan continues to meet your evolving needs.

This step-by-step approach keeps you informed, in control, and supported throughout your journey.

Types of supports funded by the NDIS

The NDIS funds a wide variety of supports, grouped into three main categories:

• Core supports: Assistance with everyday needs like personal care, household tasks, and community participation.
• Capacity building supports: Services that help you develop skills and independence, such as therapy, education, and job training.
• Capital supports: Investments in assistive technology, home modifications, and specialised equipment to improve accessibility and quality of life.

This comprehensive range of supports empowers you to overcome challenges and live the life you envision.

What does an NDIS provider do?

NDIS providers are organisations and professionals who deliver the services and supports outlined in your plan. Their role is to work alongside you to achieve your goals, improve your quality of life, and navigate the NDIS with confidence.

How providers help

They play an important role in your road to independence and achieving your goals, offering you a helping hand or a personalised approach to help you get there. 

NDIS providers offer support in many different areas, including things such as personal activities, household activities, community engagement, assisted transportation, accommodation, skill development, and more. To learn all about NDIS providers, head to our blog: What is an NDIS provider?

Choosing the right provider for you

Finding the right provider can make all the difference. A good provider understands your unique needs and works with you to create a plan that aligns with your goals.

What to look for

• Experience and expertise: Providers with a proven track record are better equipped to handle diverse and complex needs.
• Personalised care: Choose someone who listens, respects your goals, and tailors support to suit you.
• Transparency: Clear communication about costs, services, and processes helps you stay informed.
• Flexibility: A provider who adapts to your needs as they change is essential.

Take the time to explore your options, meet potential providers, like our team at State Wide Community Services, and ask questions. The NDIS gives you the freedom to choose—and switch—providers you want.

The broader impact of the NDIS

The NDIS is more than just individual support; it’s a program that fosters inclusion and connection for the entire community. It funds initiatives that enable people with disabilities to access social, recreational, and cultural activities. The NDIS encourages businesses and organisations to create more inclusive workplaces, schools, and public spaces.

The scheme also strengthens the economy by creating jobs in the disability sector and enabling participants to contribute to the workforce. Families and carers benefit too, with resources like respite care, giving them time to focus on their wellbeing. Together, we’re building a stronger, more connected society.

Who is State Wide Community Services?

State Wide Community Services is a trusted NDIS provider with a strong commitment to delivering personalised and compassionate support. We understand that every participant’s journey is unique, and we strive to empower individuals to achieve their goals and thrive within the NDIS framework.

Our Services

At State Wide Community Services, we offer a comprehensive range of services designed to meet diverse needs and support you in achieving your goals. We do this by offering a range of NDIS-funded services, including:

• Accommodation & tenancy
• Community participation
• Assist personal activities 
• Customised respite
• Assist travel & transportation
• Daily tasks & shared living
• Development of life skills
• Household tasks support
• Group & centre activities

We work closely with participants, families, and stakeholders to create a supportive network that helps you succeed and thrive.

Watch yourself thrive with State Wide Community Services

Navigating the NDIS can feel overwhelming, but you don’t have to do it alone. At State Wide Community Services, we’re here to provide compassionate, high-quality support, helping you make the most of your NDIS plan and achieve the life you’ve envisioned.

Our team focuses on delivering the tailored services you need to thrive. We also collaborate with a network of trusted support coordinators who can help you explore the best options for your goals and connect with the right resources.

Contact us today or visit our website to discover how we can support you on your journey. Together, we can turn your goals into reality.

Your journey starts here, and we’ll be with you every step of the way.