Zayd is a pivotal leader at State Wide Community Services, bringing a unique blend of academic and practical experience to his role as Chief Growth and Client Satisfaction Officer. He began his journey in social work with a Diploma in Religious Studies and Linguistics from the University of Ar-Rayyah in Indonesia, where he developed fluency in Arabic and Indonesian. Furthering his education, he studied health, safety, and the environment at Curtin University and transitioned to social work.

During his studies, Zayd volunteered with foster children and noticed a significant lack of Culturally and Linguistically Diverse (CALD) workers in the industry. This realisation, combined with personal experiences caring for family members, fueled his passion for social work, particularly in the NDIS sector. Zayd co-founded State Wide Community Services with his cousin, focusing on serving communities in Thornlie, Maddington, and Gosnells. Their success led to expansion across Perth, the Peel region, and into Victoria and New South Wales.

In his role, Zayd is committed to enhancing client satisfaction and fostering growth. He actively networks with other providers, seeking partnerships that align with the company’s mission. Outside of work, Zayd enjoys exploring the Western Australian coastline, camping, binge-watching TV series, going to the gym, and mountain biking, balancing professional dedication with personal well-being.

Ron is a dynamic and versatile leader, steering our company’s growth and efficiency as our Chief Operating Officer. With an MBA and a robust background in engineering and commerce, Ron is responsible for shaping business strategies, managing operations, and ensuring NDIS compliance. He excels in business analytics and streamlining processes to minimise double-handling and official work, embodying the principle of “work smart, not hard.”

Ron is not just an executive; he has hands-on experience in the field, having worked directly with clients. This unique perspective allows him to connect with both the operational and client sides of our business, ensuring that our services meet the highest standards of care and efficiency. Beyond his professional duties, Ron is currently pursuing an online course in psychology, showcasing his commitment to continuous learning and broadening his expertise. He has been instrumental in our expansion to the East Coast of Australia and is now focused on extending our services to regional Western Australia, aiming to bring our high-quality support to more communities.

Ron’s dedication to growth, both personally and professionally, and his deep understanding of the industry make him a valuable leader at State Wide Community Services. His vision and work ethic continue to drive our company forward, making a positive impact on the lives of our clients and staff alike.

Amir has been a pivotal part of the youth and disability services sectors since his early 20s, gaining extensive experience across several organisations on the East Coast of Australia. His career spans roles in disability support work, youth services, and human resources, with a strong emphasis on national rostering and team management. His diverse skill set, including time at the Australian Taxation Office (ATO), has made him a well-rounded professional in both HR and accounting.

As one of the co-founders of State Wide Community Services, Amir played a crucial role in establishing the company in Perth, Western Australia. Initially, he was the go-to support worker, leveraging his five years of prior experience to deliver exceptional care. Over time, Amir transitioned to focusing on HR and accounts, where he now oversees all human resources operations. His responsibilities include ensuring compliance and qualifications for all employees, maintaining documentation, and ensuring that both staff and clients are satisfied with their experience.

Amir is also responsible for the financial health of the business, managing major financial decisions, calculating running costs, and ensuring that services are delivered smoothly and sustainably. Despite his administrative responsibilities, Amir occasionally steps in for emergency shifts, reconnecting with his roots in support work. Outside of work, Amir is a car enthusiast, with a particular interest in Japanese cars. He enjoys working on his vehicles, keeping them pristine, and attending car meets on Sunday mornings.

Maisa brings a unique blend of skills and experience to her role as an Executive Assistant and SIL (Supported Independent Living) Coordinator at State Wide Community Services. Holding a Bachelor’s degree in Teaching, Maisa supports our top executives by managing tasks that can be time-consuming and complex, ensuring they can focus on their strategic roles. She oversees administrative emails, assists with executive tasks, and contributes significantly to our organisation’s efficiency.

Maisa’s involvement in the NDIS sector began as a way to support her husband, Zayd, our Chief Growth and Client Satisfaction Officer. Her role has since expanded to include digital marketing, home staging, and advertising for our SIL accommodations. Maisa’s keen eye for detail ensures that our homes are not only functional but also beautifully furnished and welcoming. She manages budgeting for these projects, maintaining high standards of presentation and comfort for our clients.

Beyond her administrative and marketing duties, Maisa also picks up shifts as a casual high school relief teacher, leveraging her official degree and experience in special needs education. Her personal connection to the disability sector is deepened by her work with children with disabilities and her experience supporting her younger brother, an NDIS participant living with autism. Maisa is passionate about fitness, striving to maintain a healthy lifestyle that she believes contributes to a positive mindset. When she’s not working or staying active, she enjoys exploring new food spots and window shopping, blending her personal interests with her professional life.

Maisa’s diverse skills and compassionate approach make her an invaluable member of our team, dedicated to improving the lives of our clients and supporting our organisation’s growth and success.

Melanie is a dedicated and versatile member of our team, bringing energy and efficiency to her role as an Administrative Officer. Although new to the NDIS industry, Melanie quickly adapted to her responsibilities, which include managing administrative tasks, rostering, and overseeing case notes. Her meticulous attention to detail ensures that team leaders receive timely updates, allowing them to focus on helping participants achieve their goals with the support of their workers.

In addition to her administrative duties, Melanie assists the accounts team by determining factors related to cancellations and ensuring appropriate pay adjustments. Her involvement in both support work and administrative functions positions her as a vital link in maintaining the quality of services provided to our clients. Melanie’s quick thinking and proactive approach help the team leaders and support workers stay aligned with participants’ planned goals, fostering a supportive and goal-oriented environment.

Beyond her professional responsibilities, Melanie is passionate about digital marketing, a field she explores through her active online presence and TikTok videos. She has also contributed to our organisation’s digital marketing efforts, showcasing her creative skills and interest in expanding her expertise in this area. In her spare time, Melanie enjoys going to the beach, combining her love for the outdoors with her vibrant personality. As a young professional eager to grow within the NDIS industry, Melanie is committed to making a positive impact and continues to seek opportunities for development and learning. Her dedication and enthusiasm make her an invaluable part of our team, ensuring that we consistently deliver high-quality care and support to our clients.